This 700-room Westin is a sleek, modern hotel that stands out on the southwestern edge of uptown Charlotte. Yet, it is conveniently located near many attractions. It is just steps away from Bank of America Stadium, Time Warner Cable Arena, and Epicentre. The Bechtler Museum of Modern Art, Levine Center for the Arts, and The Mint Museum, along with numerous restaurants and nightclubs are also easy walking distance.
Upon entry to the hotel, there is an enormous, elegant chandelier that commands your attention. It’s gorgeous, but the overall impression of this hotel, it that it is built for business travelers. It is smartly modern and designed for business efficiency.
The front staff was pleasant and accommodating. We asked for a city view room instead of a highway view. Our request was honored without any hassles.
There is a lobby bar with a modern sculpture rising from a water feature with candles scattered around. In this open-air venue, it’s tempting to sit and take in the street level view or watch one of the multiple flat screen televisions.
Awash in neutral tones, dark woods, and chrome, the room is nicely designed. It’s a comfortable space, but not overly plush. The Westin’s signature Heavenly Bed is highly touted, this bed was good, but not as heavenly as the one at the Westin Hilton Head Island Resort – this location has been recently renovated. I’m guessing their signature Heavenly Bed has been upgraded, since the Charlotte Westin was built.
Their signature Heavenly Bath has the same pleasing décor. The shower felt like I was standing under a steady downpour of rain – refreshing and soothing. I could have stood there all day.
As dusk fell upon the city, twinkling lights appeared in the cityscape. It was a beautiful sight to see from our hotel room. The city view is worth it, so ask for it when you check in.
We wanted to get a massage during our stay. One week prior to check-in, I called the spa and I learned from a staff member that the spa is not staffed on a full-time basis. Business is sporadic and the massage therapists are on call. It took three days to hear back from the staff member, but she was able to arrange two massage therapists for us.
The massage therapists were professional and friendly, but the most important quality of a massage therapist is how good of a massage you get. Kinks melted away, tension gone, and a relaxed state of mind came over us. We got exactly what we wanted – a wonderful massage.
Embers Grille & Terrace is their only full-service restaurant. We were unable to give it a try, since it was completely booked for a private event. The hotel lobby bar was serving the Embers menu there, but we passed – looking for a more intimate setting.
On the third floor, there is a large gym with modern machines lined up along a panel of windows. Plenty of towels and bottles of water are available. Just down the hall, there is an indoor pool. We didn’t try it out, but it was inviting. The outside deck area is in the process of renovation –getting ready for warmer weather.
If you are looking for a nice hotel within walking distance to many sports, arts, and entertainment venues, you found it. The amenity offerings – well-equipped gym, indoor pool, and getting a massage – might seal the deal for you.