Hearing the Westin Hilton Head Island Resort just went through renovations to the tune of $30 million made us quickly consider this low country vacation spot for a long weekend. The renovations were completed in late April and we chose mid-July for our getaway. We love Hilton Head and a freshly updated resort was just too tempting for us. This was a super easy decision.
Upon entering the hotel, you can immediately see their millions at work. It appears they are going for a modern yet comfortable feel. Individual plush setting areas are carefully placed throughout the lobby. Easily accessed, but situated off to the side is the hotel’s check-in area. It doesn’t dominate, but is beautifully lit to highlight the sleek front desks.
The only part of their new style in the lobby that I wasn’t so fond of was some wall art. Dark wood panels were filled with dust-covered faux greenery. It seemed old and dated along side the rest of the new décor.
No need to upgrade when you stay in a recently renovated resort. A standard room worked perfectly for us. We could even smell the newness of the room upon entering. Beautiful coastal artworks surrounded the Heavenly Beds, which were encased in dark brown wood. Their signature Heavenly Beds were named perfectly, because they were heavenly. The thick pillow-top mattress, high thread count sheets, combined with their plentiful and luxurious lofty pillows made it easy to fall asleep.
Walking towards the pools, we strolled through the Koi Pond Garden area. Lush with numerous trees and shrubs, it was very calming to watch the koi swim and the turtles soak up the sun. Weaving through the modern landscaped deck area, we found the three pools and a hot tub. Thick cushioned lounge chairs lured us to recline and spend the day poolside. And we did. With food and drinks brought directly to us, we never had to leave our relaxed state.
Perched above the pools, View 32 Bar is a relaxing place to have a drink, grab a bite and listen to live music. An open-air venue with stylish outdoor seating is an inviting place to take in the views across the pools towards the Atlantic Ocean. The food was good, though choices are limited with a lot being fried food.
View 32 was great, but was the only restaurant we ate in besides Splash Poolside Dining while we were lounging by the pool. Both offered good selections, but nothing over the top, but we were completely satisfied by some delicious meals.
By day, the wide sandy stretch of beach is lined with rows of lounge chairs and umbrellas flanked by lifeguards. Since we spent our days poolside and didn’t make it to the beach during prime time, I can only tell you about our experience at dusk. Strolling along the surf as the sun makes its evening descent, there was still a surprising amount of activity on the beach. People swimming in the surf, kids building sandcastles, and couples sitting on beach towels were all enjoying the last rays of sunlight. There was enough room for our beachside activity, walking in the surf.
Our check-in was super quick without any issues or delays. The staff member at the front desk was professional and very pleasant. Even though we arrived several hours prior to their stated 4:00 pm check-in, she went ahead and checked us into our room early.
The food servers at the pool were friendly, even if not always prompt. On our first day, the server took a little long to get around to us. Later, he apologized and stated he couldn’t get over here, because people were constantly flagging him down. With a beautiful day and a packed poolside, he was probably telling the truth.
Service at View 32 Bar was superb. The food server was professional and on task to perform his duties. He took good care of us and we felt welcomed here.
My Final Thoughts
I must mention there are a spa, tennis courts, and adjacent golf course that did not make it on our agenda. There were a few hiccups, the delayed poolside service and limited food selections, but nothing that came close to a problem. We would definitely return to this resort. The renovations have turned this property into a very inviting beachfront resort. I think the word is getting out and it is becoming a highly sought hotel.